Cotton Court Hotel, Lubbock, TX - Reviews, Ratings, Tips and Why You Should Go – Wanderlog (2024)

(210) 220-3054

https://www.cottoncourthotel.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing

Review score

4.5

out of 5

Wonderful

503 reviews

5/5Paula Holsberry

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This was a delightful place to stay! We were welcomed enthusiastically. Every staff member we had interaction with was friendly and extremely helpful. We enjoyed the outdoor space around one of the fire pits and the indoor fireplace as well.The third floor board room was a beautiful small meeting space equipped with the technology I needed to deliver training to a client group. It was also equipped with plenty of refreshments to keep everyone awake and engaged!I would definitely stay here again for business or pleasure!

2/5Cary S Anderson

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Not a fan.The price was acceptable for a nice Hotel with the included amenities. However, there were a couple of issues that made our visit memorable but not in a "WOW" way. First, the room was excellent, and I loved the meticulous detail for making it something different. Next, the shower was a problem. There was a precise area on the handle that would actually give like warm water at best, and that was after 5-10 minutes of working with it. I thought this was an isolated incident. But, we were there with several other guests for a high school reunion, and some of them had the exact same issue. Next, the room was not clean. There were a pair of Calvin Klein briefs in the cabinet; not sure if they were dirty or clean (I didn't check to find out). Lastly, we had to check out at 4 am to be at another location later that day. The night staff was friendly. However, there was an intoxicated individual (guest, I assumed) with them. The problem was that the man was making a spectacle, albeit funny, of himself, and you could hear the night staff laughing and talking to him all the way down the hallway. At 4 am, most people tend not to appreciate such behavior.We wished it could have been a better review, but not this time, maybe next time if we come back.

5/5liberty bentle

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Had a great ambiance. It's one of the best hotels I have ever been too I plan on staying there again if we stay in Lubbock again. Staff was super friendly and amazingly helpful all smiling faces. Restaurant smelled amazing, but I wasn't able to try it this time around. I would recommend to people that really like the late 1800 to early 1900 feels

5/5Ashley Voigt

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My son and I stayed one night at the hotel to assist my daughter with freshman move out. We wish that we had found this hotel for previous visits as it was our best experience of the year. My son said it’s the favorite hotel he’s stayed at in his whole life! The ambiance at night was just incredible with multiple fire pits, restaurant/bar, and yard games. There’s so much room that there were small groups socializing throughout the courtyard. Everyone was enjoying themselves! It was so nice to have a relaxing outdoor space. When we went up to our room there were no outside sounds and the bed was so comfortable. The fire pits were also going when we woke up in the morning. So nice to have coffee there on the sofa next to the outdoor fireplace. The staff was the other highlight, everyone was so friendly and accommodating. They make you feel like you’re the only guest on the property. 10/10 recommend.

2/5Mark Jones

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I have a hard time writing this review… but there were roaches and also blood stains on the bedding (among other unknown stains).Let me start by saying everything else about this hotel is really great. The ambiance, experience, amenities, staff… all super awesome. They make sure to give you an experience and you feel very welcome. They gave us free beer at check in… that’s pretty cool. The manager upgraded our room to a junior suite, for free and for no reason, and that was really cool. The room was super nice, loved everything about it, EXCEPT… it seems they don’t clean the bedding well enough, as well as the couch. There were blood stains and other unknown stains on the comforter. Not just a tiny one or two, big ones and little ones. Enough to notice right away. I’m not sure how housekeeping missed that. Also the green couch in front of the bed had some white stains on it. Not sure what that would be…We also saw a roach in the hallway leading to our room. This is not a place you would ever expect to see a roach. I was very very surprised. If it weren’t for the stained bedding and couch, and then the roach sighting, I’d give this place a 5/5 hands down every time. But those problems are big problems to me.I didn’t tell management or staff about these things while we were there, mostly because we just wanted to have a good time and not cause any trouble, and we’re enjoying everything else so much. But I hope they see this review and do something about those things.